Privacy Policy

1. Information We Collect

When you use Optiverse Astro, we may collect:

• Name, mobile number, and email address.
• Date of birth, time of birth, place of birth, gender, and horoscope details.
• Profile information voluntarily submitted by users.
• Wallet recharge history and payment transactions.
• Chat, voice call, and consultation records.
• Ratings, reviews, and customer feedback.
• Device information, browser type, IP address, cookies, and analytics.
• Astrologer profile information, qualifications, languages, expertise, and experience.

2. How We Use Your Information

• Create and manage your account.
• Provide astrology consultations and related services.
• Process wallet recharges and online payments securely.
• Verify astrologer profiles and maintain platform quality.
• Improve website performance and customer experience.
• Provide customer support.
• Prevent fraud, misuse, and unauthorized activities.
• Comply with applicable legal and regulatory requirements.

3. Sharing of Information

Optiverse Astro does not sell or rent your personal information.

Your information may only be shared with:

• Payment gateway providers for processing payments.
• Technology partners who help operate our services.
• Government or legal authorities when required by law.

4. Consultation Privacy

All consultations conducted through Optiverse Astro are treated as private and confidential. Your personal contact details are never shared with astrologers, and astrologers' private contact information is never shared with users unless legally required.

5. Cookies & Analytics

We use cookies and analytics technologies to improve website functionality, personalize your experience, monitor website performance, and enhance security. You can disable cookies in your browser settings, although some features may not function properly.

6. Data Security

We use industry-standard technical and organizational security measures to protect your personal information. While we strive to keep your information secure, no online system can guarantee complete security.

7. Data Retention

We retain your personal information, consultation history, and payment records only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your account, subject to legal obligations.
• Contact us regarding any privacy concerns.

9. Children's Privacy

Optiverse Astro is intended for users aged 18 years or older. We do not knowingly collect personal information from children under the age of 18.

10. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. Any updates will be published on this page along with the revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.

Website: https://optiverseastro.com
Email: support@optiverseastro.com