Terms & Conditions
Effective Date: 25 Jul 2026
Welcome to Optiverse Astro. These Terms & Conditions govern your access to and use of our website, applications, and astrology consultation services. By registering, accessing, recharging your wallet, or using any service on Optiverse Astro, you agree to be bound by these Terms & Conditions.
1. Our Services
Optiverse Astro provides online astrology consultation services by connecting users with verified astrologers, tarot readers, numerologists, Vastu experts, palmists, and other spiritual advisors through Chat, Voice Call, and Video Call.
We also offer astrology-related services including Kundli, Horoscope, Panchang, Numerology, Kundli Matching, Daily Horoscope, Birth Chart Analysis, and other spiritual guidance tools.
2. Nature of Astrology Services
Astrology is a belief-based guidance service. All consultations, predictions, remedies, and opinions are provided solely by the respective astrologer. Optiverse Astro does not guarantee the accuracy, completeness, or outcome of any prediction or consultation and shall not be liable for any decisions taken by users based on such advice.
3. Eligibility
You must be at least 18 years of age to use paid services on Optiverse Astro. By creating an account, you confirm that the information provided is accurate and complete. You are responsible for maintaining the confidentiality of your account credentials.
4. Wallet, Payments & Billing
Paid consultations are charged according to the per-minute rate displayed on the astrologer's profile and are deducted directly from your Optiverse Astro wallet.
- Users must maintain sufficient wallet balance before starting a consultation.
- Wallet deductions occur automatically during active consultation sessions.
- Consultations may end automatically if the wallet balance becomes insufficient.
- Wallet recharges are subject to our Refund Policy.
5. Astrologer Registration
Astrologers registering on Optiverse Astro must provide accurate profile information and supporting documents wherever required. Optiverse Astro reserves the right to approve, reject, suspend, or remove any astrologer profile that violates our policies or applicable laws.
6. User Responsibilities
While using Optiverse Astro, you agree not to:
- Use abusive, offensive, threatening, or inappropriate language.
- Harass astrologers, support staff, or other users.
- Provide false, misleading, or fraudulent information.
- Attempt unauthorized access to any account or system.
- Misuse wallet credits, referral bonuses, promotional offers, or payment systems.
7. Intellectual Property
All content available on Optiverse Astro, including logos, trademarks, graphics, text, software, designs, images, videos, and branding materials, is owned by or licensed to Optiverse Astro and is protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.
8. Limitation of Liability
Optiverse Astro shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from astrology consultations, user decisions, payment gateway failures, internet interruptions, technical issues, or reliance placed upon any guidance provided by astrologers.
9. Account Suspension & Termination
Optiverse Astro reserves the right to suspend or permanently terminate any account involved in fraud, abuse, policy violations, chargebacks, suspicious activity, or misuse of the platform without prior notice.
10. Modification of Terms
We may update these Terms & Conditions at any time. Continued use of Optiverse Astro after such updates are published constitutes your acceptance of the revised Terms.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of Optiverse Astro shall be subject to the exclusive jurisdiction of the competent courts in India.
12. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Website: https://optiverseastro.com
Email: support@optiverseastro.com